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Privacy Policy

Introduction

Welcome to The Dubai Highlight ("we," "our," "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website thedubaihighlight.com (the "Website") and use our services.

By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Website.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number when you subscribe to our newsletter, contact us, or leave comments

  • Account Information: Username, password, and profile information if you create an account

  • Communication Data: Messages, feedback, and correspondence when you contact us

  • Marketing Preferences: Your preferences for receiving promotional communications

Usage Information

We automatically collect certain information about your interaction with our Website:

  • Technical Data: IP address, browser type and version, operating system, device type

  • Usage Data: Pages visited, time spent on pages, click-through rates, search terms used

  • Location Data: General geographic location based on IP address

  • Cookies and Tracking Data: Information collected through cookies, web beacons, and similar technologies

 

Third-Party Information

We may receive information about you from third-party sources, including:

  • Social media platforms (if you connect your social media accounts)

  • Analytics providers

  • Advertising networks

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

  • Provide, maintain, and improve our Website and content

  • Deliver newsletters, articles, and updates about Dubai events, attractions, and lifestyle

  • Respond to your inquiries, comments, and feedback

  • Personalize your experience on our Website

Communication

  • Send you newsletters and promotional materials (with your consent)

  • Notify you about changes to our services or policies

  • Provide customer support and technical assistance

Analytics and Improvement

  • Analyze Website usage patterns and user behavior

  • Improve our content quality and user experience

  • Develop new features and services

  • Conduct research and analytics

Legal and Security

  • Comply with legal obligations and regulatory requirements

  • Protect against fraud, security threats, and illegal activities

  • Enforce our terms of service and other agreements

 

Legal Basis for Processing

Under applicable data protection laws, including UAE Data Protection Law and GDPR (where applicable), we process your personal information based on:

  • Consent: When you have given explicit consent for specific processing activities

  • Contractual Necessity: To perform our services and fulfill our obligations to you

  • Legitimate Interests: For our business operations, analytics, and marketing (where not overridden by your privacy rights)

  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance

  • Email marketing and newsletter distribution

  • Analytics and performance monitoring

  • Payment processing (if applicable)

  • Customer support services

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes, subpoenas, or court orders

  • Protect our rights, property, or safety

  • Investigate potential violations of our terms of service

  • Respond to government requests or regulatory inquiries

 

Consent

We may share information with your explicit consent for specific purposes not covered above.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access, alteration, or disclosure

  • Accidental loss or destruction

  • Malicious attacks and data breaches

Security measures include:

  • SSL encryption for data transmission

  • Secure server environments

  • Regular security assessments and updates

  • Access controls and authentication protocols

  • Employee training on data protection

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill the purposes outlined in this Privacy Policy

  • Comply with legal obligations and resolve disputes

  • Maintain accurate records for legitimate business purposes

Specific retention periods:

  • Newsletter subscriptions: Until you unsubscribe or request deletion

  • Contact inquiries: Up to 3 years for customer service purposes

  • Website analytics: Up to 2 years in aggregated, anonymized form

  • Account information: Until account deletion is requested

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights:

Access and Portability

  • Request access to your personal information we hold

  • Receive a copy of your data in a structured, machine-readable format

Correction and Update

  • Request correction of inaccurate or incomplete information

  • Update your preferences and contact details

Deletion and Erasure

  • Request deletion of your personal information (subject to legal obligations)

  • Withdraw consent for processing activities

Restriction and Objection

  • Restrict or object to certain processing activities

  • Opt-out of marketing communications at any time

How to Exercise Your Rights

To exercise these rights, please contact us at:

We will respond to your request within 30 days and may require verification of your identity.

Cookies and Tracking Technologies

What Are Cookies

Cookies are small text files stored on your device when you visit our Website. We use cookies to enhance your browsing experience and analyze Website performance.

Types of Cookies We Use

Essential Cookies: Required for basic Website functionality
Analytics Cookies: Help us understand how visitors use our Website
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
Preference Cookies: Remember your settings and preferences

Cookie Management

You can control cookies through your browser settings:

  • Accept or reject cookies

  • Delete existing cookies

  • Set preferences for different types of cookies

Note that disabling certain cookies may affect Website functionality.

Third-Party Cookies

We may use third-party services that place cookies on your device:

  • Google Analytics for Website analytics

  • Social media plugins

  • Advertising networks

Please refer to these third parties' privacy policies for more information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States and other jurisdictions where our service providers operate.

We ensure appropriate safeguards are in place for international transfers:

  • Standard contractual clauses approved by relevant authorities

  • Adequacy decisions by competent data protection authorities

  • Other legally recognized transfer mechanisms

Third-Party Links

Our Website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party services before providing your information.

 

Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices or services

  • Legal or regulatory requirements

  • Technology developments

We will notify you of material changes by:

  • Posting the updated policy on our Website

  • Sending email notifications (if you have subscribed)

  • Displaying prominent notices on our Website

The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

The Dubai Highlight

Email: asc@theuaehighlight.com
Website: thedubaihighlight.com

 

Acknowledgment: By using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

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